Tick2Tick

Privacy Policy

TICK2TICK | PRIVACY POLICY

Effective Date: March 13, 2026

Tick2Tick is part of the “PC for YOU” Kft. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Tick2Tick collects the following data:

  • Basic User Data: Name, email address, phone number, and Sierra Chart username (optional).
  • Trial Verification Data: To enforce our “one trial per user” policy, we collect and process credit card metadata/identifiers during Free Trial registration.
  • Transaction & Billing Data: When you make a purchase, we collect your billing address, full name for invoicing, phone number, and payment details (processed via Stripe’s secure payment gateway).

How do we collect your data?

You directly provide Tick2Tick with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Tick2Tick collects your data so that we can:

  • Service Management: Manage your account, track usage, and facilitate your login.
  • Integration: Synchronize the service with your Sierra Chart requests.
  • Fraud Prevention: We process payment identifiers during Free Trials to enforce our one-trial-per-card policy and prevent service abuse (Legal Basis: Legitimate Interest).
  • Billing: Issue legal invoices and process your purchases (Legal Basis: Legal Obligation & Contractual Necessity).
  • Payment Processing with Stripe: We use Stripe as our third-party payment processor. When you make a purchase or sign up for a Free Trial, your payment data is collected and processed directly by Stripe. When you pay, we share your name, email, phone number, and billing address with Stripe to facilitate the transaction and generate invoices. Tick2Tick does not store your full credit card number or CVV/CVC on our servers. All sensitive payment details are handled by Stripe’s secure infrastructure, which is certified to PCI-DSS Level 1 (industry standard). For Free Trials, Stripe provides us with a unique “token” or identifier associated with your card. We retain this identifier to enforce our “one trial per person” policy and prevent fraud. Stripe may process data in the United States. They ensure compliance with EU data protection standards through the Data Privacy Framework (DPF) and Standard Contractual Clauses (SCCs). Read Stripe’s Privacy Policy here: https://stripe.com/privacy  

Tick2Tick will NOT share your data with 3rd party companies or legal entities so that they may offer you their products and services.

How do we store your data?

Tick2Tick securely stores your data on professional server infrastructure located in the European Economic Area. We use industry-standard technical and organizational measures, including encryption in transit and strict access controls, to protect your information.

Tick2Tick will keep your data until deletion or inactivation of your Tick2Tick account. If requested, we will delete your data by erasing it from our databases or anonymizing it. Note that we might keep payment and billing related reasons, which are required by law.

What are your data protection rights?

Tick2Tick would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Tick2Tick for copies of your personal data. This service is free of charge, though we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

The right to rectification – You have the right to request that Tick2Tick correct any information you believe is inaccurate. You also have the right to request Tick2Tick to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Tick2Tick erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Tick2Tick restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Tick2Tick’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Tick2Tick transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we commit to respond as soon as possible, with maximum processing time of 14 days. If you would like to exercise any of these rights, please contact us at our email: support@tick2tick.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Tick2Tick uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Tick2Tick uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Understanding user behavior – Tick2Tick might use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We do not sell your personal data and do not share it for third-party direct marketing purposes. We do share data with service providers/processors where it is necessary for legal or functional reasons. We might use Google Analytics for this purpose, but this is used strictly to help us understand how we can develop our services.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Tick2Tick website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Tick2Tick keeps its privacy policy under regular review and places any updates on this web page. To see when was this privacy policy last updated, see the bottom of this page.

How to contact us

If you have any questions about Tick2Tick’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact the Data Controller:

  • Name: PC for YOU Számítástechnikai Tanácsadó és Fejlesztő Korlátolt Felelősségű Társaság
  • Address: 4032 Debrecen, Kosztolányi Dezső utca 50., Hungary, European Union
  • Tax Number: 12634639-2-09
  • Email: support@tick2tick.com

How to contact the appropriate authority

Should you wish to report a complaint, or if you feel that Tick2Tick has not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

This policy remains in effect until revoked or modified. Last updated: March 13, 2026.